atcomsystems.ca/forum
Posted By: TGM Samsung DS 616 extension ringing problem - 08/12/13 09:22 PM
We just installed a Samsung DS 616 and the only extension that will ring is 201. we have factory defaulted the system as well. Any ideas?

Jim
937-470-8188
[email protected]
Posted By: Gerrya Re: Samsung DS 616 extension ringing problem - 08/12/13 09:27 PM
When you say ring do you mean on incoming calls
in default 201 is only one to ring as all calls go to group 500 where 201 in in if you need more to ring you need to put extns in group 500 (pmc601
Posted By: TGM Re: Samsung DS 616 extension ringing problem - 08/14/13 04:01 AM
That is exactly our problem. We'll give your suggestion a try in a day or so and I'll let you know if it resolved our issue. Thanks.
Posted By: Old blond hippity hopping Bunnie Re: Samsung DS 616 extension ringing problem - 08/14/13 06:04 PM
In mmc406 you see what rings on lines 701 through 7XX.

If that is group 500, you go to MMC600 and add extensions to the MEMBERS category.
Posted By: pvj Re: Samsung DS 616 extension ringing problem - 08/14/13 07:37 PM
You will also want to make sure the ring is set to unconditional if you want all the members to ring at the same time.
Posted By: TGM Re: Samsung DS 616 extension ringing problem - 08/15/13 01:09 AM
If anyone has the manual for the DS616 that would be great. we have one for DCS616, which is close, but not totally correct. if so, please email to [email protected]. Thanks.
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