Inbound Call Center - 09/06/13 01:00 PM
Got a customer with 7400, wants ACD, has tried Braxtel but doesn't want employees having to manipulate computers to answer calls.
Anyone know of a product that will work with OfficeServ ??
Trivium seems to give results, not real-time.
He's enamoured with skills based routing.
Thanks
Anyone know of a product that will work with OfficeServ ??
Trivium seems to give results, not real-time.
He's enamoured with skills based routing.
Thanks