Greetings,
I have a customer with an os7400 with an ip address of 10.10.104.7 for the processor and 10.10.104.8 for the svmi20i locally I can access both. Externally I can access the processor but not the mail. They have TCP 6000 and 6001 port forwarded to 10.10.104.8 (supposedly) is there a way to test that with the exception of accessing mail and it working? The router is a Sonic Wall which I have very limited experience with (not that they would let me touch it anyway) Any Suggestions?
Thanks,
John 807

You need tcp 443 to access v/m if have voicemail card
you don't use osdm use https:// ip addy if system has embedded voicemail you use osdm

You are using the SVM20i? If that is the case you DO need to use OSDM...open ports 6000...6001....21.. All TCP

Set voicemail card to private with public

HTTPS stopped for the embedded voicemail at 4.53c i believe.