atcomsystems.ca/forum
Posted By: Iwatsu Guru Officeserv 7030 Remote Access - 10/09/13 04:52 PM
I'm Having a problem when trying to access System Parameters in the DM tool remotely via a public IP address. Error comes back saying Failed to connect to FTP server. All other menus work fine, only this menu causes this error.
Thanks
Posted By: Gerrya Re: Officeserv 7030 Remote Access - 10/09/13 05:21 PM
Have you got port 21 tcp forwarded to system?
Posted By: Iwatsu Guru Re: Officeserv 7030 Remote Access - 10/09/13 05:28 PM
No I do not, I'll give that a try, thanks.
Posted By: torstenker Re: Officeserv 7030 Remote Access - 03/20/16 01:03 PM
Check DM 5.13.9 to DM 5.13.11 to clear your IP address
Best to have static or use VPN to connect to the systems network
Put your public IP in management whitelist
© Sundance Phone System Forums - VOIP & Cloud Phone Help