Hi, I have to 2 DID program in a 7200-S going to the main day main menu. I want one to go to a different menu, in direct trunk I have program the DID to the second menu, but the system check the trunk number and not the DID, so it's always going to the main menu. Is there a way to program a sip trunk to always use the same sip trunk? As a bonus the client will be able to see on their phone, which trunk is going where. thanks
In your direct trunk menu change the input (under General Tab) to FWDID,instead of Trunk.
In your direct trunk menu change the input (under General Tab) to FWDID,instead of Trunk.
Yes, I try that, I did put all the number, maybe I need less number then the full ten digit ex: 5145555555
In activity log, I see the system still trying to use the sip trunk number... not the CID
Here is the log
6) [MOD 01 Day] CODE =
CID = <115145555551> FID = <5145555555> TRUNK = <8516>
6) [MOD 01 Day] Salutation
6) [MOD 01 Day] Searching on Call Code - DT
6) [MNU Direct Trunk]
6) [MNU Direct Trunk] Searching on Trunk ID - 8516
CP 14:20.00.97 6) Forward ID set to <8516>
CP 14:20.00.97 6) Key set to <>
6) [MNU Direct Trunk] Searching on INVALID
CP 14:20.01.04 6) Key set to <>
6) [MNU Day Main]
CP 14:20.01.42 0) Block table saved
14:20.01.73 Saving message table
CP 14:20.01.73 0) Saving message table
CP 14:20.01.78 0) Message table saved
CP 14:20.11.98 6) First party disconnect detected
6) [MNU Day Main] Searching on Caller entry - NO-ENTRY
CP 14:20.11.98 6) Key set to <>
6) [MNU Day Main] Caller disconnected
oops, I was using store in and not take input from .....
Not sure on SIP but generally you only need the last 4 digits of the DDI
In 4.60 onwards you use all of the digits in svmi (Not svmi20e)
If you use Sip you usually get the entire number from the SP