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Posted By: palopaeus wrap up timer - 04/14/14 02:34 PM
OS 7400,Does anyone know of a way to create a wrap up timer for individual extensions, where after a call ends, no incoming calls will ring to that extension for 3 minutes, but would go directly to voicemail. I tried using UCD groups, but this caused a bunch of other problems.
Posted By: Gerrya Re: wrap up timer - 04/14/14 05:47 PM
don't believe there is a way unless you put dnd on for 3 mins
wrap ups are used for ucds groups
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