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Posted By: nfabis54 Samsung office serv 7200 - 03/12/16 01:26 PM
I seem to be having an issue with voicemail boxes deleting themselves. I have added 10 mailboxes (# 225-235) twice now and the mailboxes have also been added to a list to get messages sent from a main mailbox to each individual mailbox as well. The mailboxes will be set up, have recorded greetings, & get all my test messages. However usually the next day sometimes 2 days later the mailboxes have completely deleted themselves. Has anyone had similar issues or think of a reason this is happening? It is an office serve 7200 system. Any suggestions would be more than welcome!
Posted By: TelephoneSystemsDirect Re: Samsung office serv 7200 - 03/12/16 06:26 PM
check the "svm auto setup" and "svmi create subscriber" options in the programming tool.
Posted By: nfabis54 Re: Samsung office serv 7200 - 03/14/16 06:00 AM
I connect only with hyper terminal on site for this business...???
Posted By: TelephoneSystemsDirect Re: Samsung office serv 7200 - 03/14/16 07:42 PM
These are system programming options so you'll need to do this via a keyset or the programming tool. The system is most likely seeing that the mailbox for those extensions is set to no and deletes them.
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