DCS Compact - 05/11/16 01:27 AM
Customer has a DCS Compact. 4x8, 2.5 software, MISC 1 card, no VM.
She claims that the MOH stopped working.(Not sure it ever has worked) Device is fine and is on the 19th pair, Y/BR. I checked 309 and 408 and its on port 371. Tried 372.
When caller on hold, I can only get the TONE working. I can not get the MOH to come thru.
Any ideas?
She claims that the MOH stopped working.(Not sure it ever has worked) Device is fine and is on the 19th pair, Y/BR. I checked 309 and 408 and its on port 371. Tried 372.
When caller on hold, I can only get the TONE working. I can not get the MOH to come thru.
Any ideas?