OS7100 The old IP address in Mclass email gateway pointed to a email page owned by the old ISP. New ISP, Mediacom, says they don't have a static IP, so I tried Incoming - Mail.Mediacombb.net/995
Outgoing - Mail.Mediacombb.net /465 error message is now: address is not valid
Domain is hosted by 3rd party. They did not change email, just ISP. My question is, is there someone out there who would have time for phone or email consultation? CC or paypal? Thank you!

Did you also change the info in system parameters on the voicemail

We did. however, not really sure what they should be. The email provider is not mediacom. Just spent some time with the 3rd party email tech support & have a multitude of information, none of which works where I entered it. That's why I really need to just talk to someone who can tell me which information now goes where. reached out to someone who had helped with another technical issue a couple of years ago. but they have not been able to help with this one. Thank you very much for checking!

Try use gmail instead by having a look through this thread https://sundance-communications.com/forum/ubbthreads.php/ubb/showflat/Number/600798/

You'll need to put a DNS server address in the kit or lookup gmails current IP but gmail works perfectly fine and is straight forward to setup.

Thank you - will try that tomorrow!

Depening on your provider you may need to do a software upgrade to support SSL/TLS encryption.