I used to be able to reset the administrator password through the phone set, but after the software upgraded to v4.99. I'm unable to do so. Is there a new way to reset the admin password?

Yes but you can't do it.

MMC 900 CLEAR PASSCODE - ADM and MMC 905 DEVICE TEST -COLSET DM ACL options are deleted for security.
MMC 900 & MMC 905 options have been removed for security.
The process of initializing the Admin password of the DM or ACL IP Lists has changed. Keeping track of system passwords is essential as the process can no longer be performed remotely.
Resetting the Admin Password now requires:
 Technician on site to physically connect to the SIO port of the MP.
 Contacting Technical Support to initiate a remote session.

Isn't that in direct conflict to Samsung saying they will never gain access to your customers database?

What about for an OS7030? There is no SIO port.

There's a 3 pin connector behind where the trunk card goes on the mother board.
This is the sio port on the 7030.
It's the same one you use for recovery/reflash of a non booting system

Nameless can you help me how i can recover os7030.please

Are you looking for Reset System?

Try 811

• 0 = System reset only with Media read.
• 1 = System reset and make made default system with Media read.

No he has a bricked system that needs the system recovery procedure done. Posted in different threads I told him to google it kinda like this

http://techhelpdesk.kayako.com/Knowledgebase/Article/View/747/165/how-to-recover-the-os7030

More serious...
Nice that you can use straight or cross-over cables.

Greetings!

We have the Samsung DCS 24B dinosaur system left to us from the previous owners. We are not able to change the outgoing message since we do not have the technician password and needless to say, the previous owners are not willing to give that information to us. I have searched for phone technicians in our area, but most are cell phone repair businesses. Can anyone here provide any assistance with this system? Your help is greatly appreciated. Barb

A DCS24B is a phone model not the system model

Okay, sorry. My problem is still the same, I cannot change the outgoing message without knowing the technician password.

It sounds like you have a voicemail s/auto attendant that you need to access.The question is what make/model is that?

"problem is still the same" same here. Is your Samsung:

• 816 Plus
• iDSC 500
• Officeserv 7030
• DS 616
• DCS Compact
• Prostar
• et cetera...

Each system has different ways of gaining access and it's different with each system.
Each system can have a variety of sets that may work with each other, so...

The Problem Is Still The Same