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Posted By: zam remote 3rd party sip ext - 04/01/17 05:05 AM
i have office serv 7100 and i can not connect 3rd party sip phone what do i need to have in place, i can connect them localy
Posted By: ATechguy Re: remote 3rd party sip ext - 04/01/17 12:06 PM
You need 3rd party sip license per device from Samsung.
Posted By: John807 Re: remote 3rd party sip ext - 04/02/17 12:51 AM
Might be a white list issue. You need to add your external IP address or whatever IP address is trying to connect remotely. You could disable whitelist on that extension as a test.
Posted By: zam Re: remote 3rd party sip ext - 04/03/17 06:47 PM
i have disabled the white lis and i have 3rd party lisences
Posted By: John807 Re: remote 3rd party sip ext - 04/03/17 08:58 PM
Have you done port forwarding or used the DMZ? Have you set up public with private on the Samsung?
Posted By: zam Re: remote 3rd party sip ext - 04/04/17 11:39 AM
now its working but the 3rd party sip can call each other but can not call sumsang ip phones which are not sip
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