Polycom IP7000 SIP Conf Phone Will Not Register - 09/01/17 08:26 PM
Existing OS7100 V4.95 with (30) Local IP Phones and (15) Remote IP Phones did have Netgear firewalls at each location. One Polycom IP7000 Third Party SIP Device Working Successfully at Each Site.
Customer upgraded to Fortigate Firewalls at Each Location With a VPN tunnel between sites. All SMT Voip phones at site two register successfully to site one over the VPN.
The Polycom IP7000 at site two did not come back up when the firewalls were installed. It will not register at site two using the Private address 192.168.1.254 (the Samsung phone system), or by using the Comcast public static IP address that it used previously and won't register locally at site one.
Here is the error we are getting:
Registration failed User Error Code:480 Temporarily not available
What do think it is?
MikeS In VA
Customer upgraded to Fortigate Firewalls at Each Location With a VPN tunnel between sites. All SMT Voip phones at site two register successfully to site one over the VPN.
The Polycom IP7000 at site two did not come back up when the firewalls were installed. It will not register at site two using the Private address 192.168.1.254 (the Samsung phone system), or by using the Comcast public static IP address that it used previously and won't register locally at site one.
Here is the error we are getting:
Registration failed User Error Code:480 Temporarily not available
What do think it is?
MikeS In VA