I have a ext with a announcement box and that want to change it to a mail box how do I do that and then they want to change days closing times to added Wednesday to the automatic turn off and on you can call me or leave it here

thanks Firefighter
270-881-0330

Two options for the mailbox.

1 - Log into the VM via a SIO cable, and change the setting for announce only.

2 - delete and recreate the mailbox and re-record the greeting

Changing the auto night times will depend on the current config.
It sounds simple and if you understand the way samsung routes calls and how ring plans work then it's easy to change, otherwise it might be a bit difficult.

what is a sio cable?

To program the system via a personal computer (PC), connect a PC equipped with PCMMC to a serial interface connector on a MISC card SIO1 defaults as PCMMC.

MISC Card(DTE DB9)--------- PC
RX 2 <-------------------------------3
TX 3 ------------------------------->2
GND 5-------------------------------5


Use an RS232C cable with connections. When the PC needs to be more than 15 feet
away from the KSU, use shielded computer cable. Attach a male DB9 connector to the MISC end and then
attach one that matches the requirements of the PC to the other end. This cable must not exceed 300 feet.

Use MMC 804 to set the transmission parameters and the MISC port.


I believe this is what nameless is talking about, but I'd wait for confirmation.

Nope nameless is talking about a serial cable to connect to the SVMi-4/4E card assuming that is the voicemail installed.

38.4 k baud 8 bit 1 stop no parity most likely

SEE...it's best to get a second opinion!

As the sio port on the svmi4(e)/8(e) snd cadence is a male, so you'll need a female connector on that end as well as the pc end.