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Posted By: junkman Officeserv 7200 access - 10/30/18 03:14 AM
OK, so there I was, getting back into the business after being gone for several years, when I inherited this system. Admin password unknown, so I did a factory reset which did wipe out all programming and set the IP back to default, but apparently didn't reset the password. Any suggestions?
Posted By: Professor Shadow Re: Officeserv 7200 access - 10/30/18 03:41 AM
I don't suppose you want to start with 0000 and work your way to 9999?

I will see what I can locate, but Officeserve isn't in my bag of tricks.
Posted By: nameless Re: Officeserv 7200 access - 10/30/18 04:56 AM
Depending on the version of software will depend on which reset procedure you need to use.

The MMC800 (keyset programming) password will have been defaulted.

Also depending on the version of software depends on what the default password is.
Posted By: Biztel Cuban Okie Tech Re: Officeserv 7200 access - 10/31/18 04:16 PM
@junkman

If you need a dealer to assist you with this, we are available. We are out of McAlester. What is it that you're trying to do?
Posted By: junkman Re: Officeserv 7200 access - 10/31/18 05:09 PM
I used ye olde hold the rst button at poweron to reset it. Can't get into keyset programming, when I hit the transfer button it says no trunks assigned (or something like that). I have the installation tool software, but none of the default passwords I've found will work. I know how to do all of the programming if I can just get into the system.
Posted By: pvj Re: Officeserv 7200 access - 10/31/18 05:27 PM
What kind of phone are you trying to program from?It doesn't make sense that a Transfer button says that.
Like nameless said if you did a default then the kcmmc password should be defaulted.
Posted By: junkman Re: Officeserv 7200 access - 11/05/18 11:58 PM
All phones are iDCS 28D, when I hit transfer it says "incorrect use".
Posted By: pvj Re: Officeserv 7200 access - 11/06/18 03:28 AM
Then it's not a transfer button. Where on the phone is it?By default a transfer button is key 24
Posted By: Gerrya Re: Officeserv 7200 access - 11/06/18 11:41 AM
You are pressing the transfer button with the handset down I hope it seems to me you have it off hook
Posted By: junkman Re: Officeserv 7200 access - 11/11/18 09:02 PM
bash mad What kind of idiot moves a common default button? Keyset programming solved, but I still can't get into it with software. Any suggestions?
Posted By: Biztel Cuban Okie Tech Re: Officeserv 7200 access - 11/12/18 09:02 PM
Do you have actual Installation Tool or Device Manager? Do you happen to know the s/w version of the system? Also what error are you getting when trying to logon with PC?
Posted By: junkman Re: Officeserv 7200 access - 11/15/18 12:24 AM
I have the samsung installation tool software, version 1.46, I think the system version is 4.70. I get either "user id error" or "response code 0x1c.
Posted By: pvj Re: Officeserv 7200 access - 11/15/18 04:16 AM
You should be using OSDM
Posted By: junkman Re: Officeserv 7200 access - 11/15/18 01:57 PM
Where do I get it?
Posted By: pvj Re: Officeserv 7200 access - 11/15/18 02:35 PM
PM me your email address or google it
Posted By: junkman Re: Officeserv 7200 access - 11/24/18 10:38 PM
Found OSDM v5.01, still no luck on the password.
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