Thanks Biztel. So after 9/30/20, I have a customer with licenses and processor crashes he's out of luck?
Sorry it's taken me this long to reply. From my understanding, if you send in the unit to repair, you still get the same unit back with the same mac address. Therefore if you put in a new MP10a you can use the temp license that lasts 60 days. Our distributor has said that after 9/30/20 you can't buy licenses anymore. Now since Samsung is still carrying out warranties until 9/30/2024 you can possibly still get Samsung to do a license transfer. You'd have to go through your distributor for that though.