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Posted By: Dave_R Appear to be locked out via DM access - 08/11/20 06:29 PM
I just tried to login to my 7400 system and I get the message " Current PC is not allowed to access system DB. Please use another PC and check DM Access IP List in GM 5.13.9" I have not logged in for a few weeks now, no need to. But was going to make a few changes today and got this. I also tried from another PC on the network that has DM loaded and got the same message. Not sure what is up. System is processing calls fine. I tried the Web Access but I cant seem to get it to recognize that I have java running. I have it installed and allowed in IE. Any ideas on how to get logged in?
Posted By: pvj Re: Appear to be locked out via DM access - 08/11/20 08:07 PM
Your ip address of the pc is not whitelisted in the system.
Posted By: Bushmills Re: Appear to be locked out via DM access - 09/04/20 07:06 PM
Sounds like the local network may have changed on you. You'll probably need to go direct cable and add the new subnet to the DM whitelist.

-W
Posted By: Dave_R Re: Appear to be locked out via DM access - 12/23/20 08:51 PM
Bushmills, can you explain "Direct Cable"

thanks
Posted By: pvj Re: Appear to be locked out via DM access - 12/24/20 05:01 AM
I assume that what is being talked about is connecting directly to the LAN port on the processor card with an ethernet cable.
Posted By: Dave_R Re: Appear to be locked out via DM access - 12/28/20 10:12 PM
I got the instructions for resetting the DM whitelist It worked great. Thanks everyone.
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