Anybody ever had the day/night buttons quit working.Got a 56s that the day/night buttons quit working on all but one phone, you can reprogram the button and it works fine.This is the new software.
I usually only put night button on one phone. This helps to reduce confusion, and prevents the report, "the system keeps going into night mode by itself".
I can't say I have had that happen as described. Question: When the buttons programed for Day/Ngt loose their programming are they lost on each phone that Day/Ngt was programmed or on just specific phones? In other words does it keep happening to the same phone and same user?
the main thing is that it doesn't show in the display what mode it's in on 2 of the three phones. That is the customers main concern, the button is on 3 phones ,when this happens x-100's button still works,shows in display, I can't remember if the other 2 can still toogle day/naight when this happens(they can't see it on there phone so they think it's not working).this happened on our in house system before the new software came out but that fixed it, I will have to check the software level on this on,it was purchased well after the new software was released.
All systems I have dealt with if a Day/Ngt button is programmed on the phone then it displays the Day/Ngt status. If you have a phone that has a programmed button but the status is not showing in display we may need to contact ESI Tech Support. Are you in the ESI data base or would you like me to contact ESI?
I have seen this. The phones that the button "disappears" from can still toggle through ringing modes, however it does not display what the mode is. I only have the same method to fix it.