Zero routing - 03/03/09 05:03 PM
E-class installed Jan 2006
This site was programmed so lines 1thru 4 goto ID1 and lines 5 & 6 goto ID2
Customer has 2 companies so ID1 is for first company ID2 is for second company, set up like a "pretend tenant"
customer now asking if someone hits zero when in ID1 it rings x100 but if hits zero in ID2 rings x109.....
This can't be done right? hitting zero can only take you to one place regardless of what ID branch you are on or what line you dialed in on??
This site was programmed so lines 1thru 4 goto ID1 and lines 5 & 6 goto ID2
Customer has 2 companies so ID1 is for first company ID2 is for second company, set up like a "pretend tenant"
customer now asking if someone hits zero when in ID1 it rings x100 but if hits zero in ID2 rings x109.....
This can't be done right? hitting zero can only take you to one place regardless of what ID branch you are on or what line you dialed in on??