We changed the programmable feature keys every phone is exactly the same. The GMB key does not flash when somebody leaves a message. When the person pushes the button, they get the recording to go to the GMB. It's like 550 means leave a message in GMB instead of flashing to let people know there are messages in the GMB. :confused:

If you hold down that button for 2 seconds what does it say?

You have it programmed as a speed dialt to the mailbox and not as a virtual mailbox key.

One gets you to the box... the other indicates the status.

Ok, thank you.

Do you know the code for that?

Scroll thru esi-dex to find virtual mailbox.

hold the key down 2 seconds, hit blue vm, * ,and the mailbox number and the key again. done.

Why didn't you tell me that 8 years ago?!

Thanks to everyone for their help!!

Did You ask?

No, I'm like that customer that wants to know why you didn't give them features they didn't ask for. :thumb: