ESI Voiceworks 16 and Comdial DSU II - 05/18/12 03:08 PM
I am working on a Comdial DSU II that has ESI Voiceworks 16 voicemail connected to it. The DSU died and I had to reprogram a replacement cabinet for them. I now have an issue of the voiceworks sending ghost messages to the no response location on ID1. Whatever extension or box I change it to, the messages are there. They are always silence and about 5 seconds long. They get anywhere from 65-80 everyday. I know both systems so I have made changes on both sides, but nothing that gets rid of the ghost messages. Any ideas would be appreciated! I also cannot change the no response location to ID9999 they have people hold on the line and it rings the office phones for that destination.