I recenlty upgraded an Adix to a PRI and I'm now having trouble making an outbound call on a SLT. I can pick up a regular keyset and dial 9 w\o a problem, when i dial 9 on an SLT I seem to get outbound dial tone but the call will not go thru.

Any suggestions are appreciated,

W.D. :bang:

Are you able to directly dial a trunk and get outside dial tone and complete a call?

not sure i follow, i have 9 set up as my access number for all trunks. When I use a regular phone i can dial 9 and the calls connect w\o a problem. When i do it from an SLT i get the out side dialtone but the call does not go thru.

Dial 9 is looking for a group. When you directly dial a trunk (channel) it is looking for that one only. Do you know the extension numbers assigned to your T1 channels and those for your pots lines?

Do you have 3-digit or 4-digit extension numbers? If three, and your extensions start in the 200 range, try dialing 101 and see if you get dial tone. If 4-digit, try 1001. (I'm guessing at your numbering plan here...)

Check your analog stations to be sure they're allowed to use Optimized Routing, and that no account codes are needed for SLTs to dial out.