TCP Link Error - 03/09/18 02:16 PM
All, we are having phones drop during calls and the handsets showing "TCP Link Error". I was able to look in the error logs of our ECS and see the following at the time the errors showed on the phones.
Any help would be greatly appreciated.
Code
SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:22 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 8400 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_com.c] Module:[ipp_ipktc_tcp_pkt_snd] Line:[499] TCP packet sending fai lure. errno = 43 SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:22 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 9700 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_send_ctrl.c] Module:[ipp_ipktc_send_itrvl_ctrl] Line:[904] Messagge sen ding failure addressed to IPKT. none SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:22 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 A600 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_send_ctrl.c] Module:[ipp_ipktc_send_ctrl_proc] Line:[604] Messagge send ing failure addressed to Sending control task. none SNO: 0437 RTP Connection Error 03/07/2018 11:11:23 Detailed Reason : 0073 IPKT Error Issued Block : Call Control Block ME/SLV : ME Unit Name : Unit Number : Device Category : Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 FE00 Additional Information: ADIX-ECS ORG=4-19 PARAM=02700062 ; Port#: 624 Unit : VIPSUB Detail:IPKT Link Error SNO: 0437 RTP Connection Error 03/07/2018 11:11:23 Detailed Reason : 0073 IPKT Error Issued Block : Call Control Block ME/SLV : ME Unit Name : Unit Number : Device Category : Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 FE00 Additional Information: ADIX-ECS ORG=4-19 PARAM=02700062 ; Port#: 624 Unit : VIPSUB Detail:IPKT Link Error SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:26 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 8400 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_com.c] Module:[ipp_ipktc_tcp_pkt_snd] Line:[499] TCP packet sending fai lure. errno = 43 SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:26 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 9700 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_send_ctrl.c] Module:[ipp_ipktc_send_itrvl_ctrl] Line:[904] Messagge sen ding failure addressed to IPKT. none SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:26 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 A600 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_send_ctrl.c] Module:[ipp_ipktc_send_ctrl_proc] Line:[604] Messagge send ing failure addressed to Sending control task. none SNO: 0437 RTP Connection Error 03/07/2018 11:11:27 Detailed Reason : 0073 IPKT Error Issued Block : Call Control Block ME/SLV : ME Unit Name : Unit Number : Device Category : Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 FE00 Additional Information: ADIX-ECS ORG=4-19 PARAM=02490062 ; Port#: 585 Unit : VIPSUB Detail:IPKT Link Error SNO: 0437 RTP Connection Error 03/07/2018 11:11:27 Detailed Reason : 0073 IPKT Error Issued Block : Call Control Block ME/SLV : ME Unit Name : Unit Number : Device Category : Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 FE00 Additional Information: ADIX-ECS ORG=4-19 PARAM=02490062 ; Port#: 585 Unit : VIPSUB Detail:IPKT Link Error SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:38 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 8400 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_com.c] Module:[ipp_ipktc_tcp_pkt_snd] Line:[499] TCP packet sending fai lure. errno = 43 SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:38 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 9700 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_send_ctrl.c] Module:[ipp_ipktc_send_itrvl_ctrl] Line:[904] Messagge sen ding failure addressed to IPKT. none SNO: # 02B4 IPP Implementation Info 03/07/2018 11:11:38 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 A600 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_send_ctrl.c] Module:[ipp_ipktc_send_ctrl_proc] Line:[604] Messagge send ing failure addressed to Sending control task. none SNO: 0437 RTP Connection Error 03/07/2018 11:11:39 Detailed Reason : 0073 IPKT Error Issued Block : Call Control Block ME/SLV : ME Unit Name : Unit Number : Device Category : Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 FE00 Additional Information: ADIX-ECS ORG=4-19 PARAM=02830062 ; Port#: 643 Unit : VIPSUB Detail:IPKT Link Error SNO: 0437 RTP Connection Error 03/07/2018 11:11:39 Detailed Reason : 0073 IPKT Error Issued Block : Call Control Block ME/SLV : ME Unit Name : Unit Number : Device Category : Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 FE00 Additional Information: ADIX-ECS ORG=4-19 PARAM=02830062 ; Port#: 643 Unit : VIPSUB Detail:IPKT Link Error SNO: # 02B4 IPP Implementation Info 03/07/2018 11:12:11 Detailed Reason : Issued Block : IP Platform Block ME/SLV : ME Unit Name : CCSU Unit Number : Device Category : Task Port Definition : Logical Port Number : Device Attribution : Device Control Code : Device Address : 000-000-000-01-02 Device Physical Class: Device Logical Class: Details : 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 8500 Additional Information: IP-KTC File:[../../SRC/ipktc/SRC/ipp_ipktc_com.c] Module:[ipp_ipktc_ipkt_msg_rcv] Line:[1261] Message header recei ving failure. none
Any help would be greatly appreciated.