Forward External - 02/23/10 02:21 PM
I'm having trouble with a Call fwd to Speed dial.
I have programmed a system speed dial and it works if an LCR key is pushed and then speed dial is used. The problem is that I can't fwd to speed dial from the g screen or from ACD. It initiates the forward, I see the trunk activate but immediately disconnect. 2.5.1 SW, 2 cabinet T1 inbound, Analog Gstart outbound. Any ideas?
I have programmed a system speed dial and it works if an LCR key is pushed and then speed dial is used. The problem is that I can't fwd to speed dial from the g screen or from ACD. It initiates the forward, I see the trunk activate but immediately disconnect. 2.5.1 SW, 2 cabinet T1 inbound, Analog Gstart outbound. Any ideas?