atcomsystems.ca/forum
Posted By: Carl Navarro Ipitomy newbie - 07/14/15 02:14 PM
Well, I'd like to say my first exposure to this beast went smoothly, but it would be a lie....

I have dabbled in VoIP off and on for the last 4 years or so, but never seemed to have any luck with it. That all changed when I sold a 22 phone system for July installation. That meant finding a system I was comfortable with and I chose Ipitomy for the features and support. Good move.

The biggest "gotcha" so far has been my Open DNS server link. For some unknown reason, it doesn't like sip.flowroute.com
I had never been able to link my SIP trunks with Flowroute.
A frantic call to Ipitomy support and we finally figured out that the numeric result for the ping of sip.flowroute.com works. The best part is no stinkin' 10 digit dialing of local calls anymore! I got that on both my Phone Power trunks and my Flowroute SIP trunks via the Ipitomy. Also, no dial "9"..translation tables are so much fun!



Now, it's just a function of building tables like Ring All, Page All, VM servers, and the one I'll have to call tech support for, ringing a cell and the extension at the same time.

Kinda reminds me of the old Mitel days where you learned all the neat stuff in class but didn't get to try it in the field for 3 or 6 months. At least I get to learn and use it immediately!

I'll be waiting for sale #2 (bidding an attorney firm) and trying the Raspberry Pi Asterisk box as my next two projects.

Carl

Posted By: Danny_Ocean Re: Ipitomy newbie - 08/15/15 10:44 PM
I'm a (new) Ipitomy dealer. A little frustrating at first, but I'm figuring it out.
Posted By: Toner Re: Ipitomy newbie - 08/17/15 07:50 PM
We maintain 1 IPitomy site, I find it frustrating because I'm used to asterisk and don't like being blocked from command line access; but the PBX is OK otherwise. Sure don't like the telephones though...
Posted By: Danny_Ocean Re: Ipitomy newbie - 08/21/15 01:22 AM
What telephones are you using, Toner?
Posted By: walterv Re: Ipitomy newbie - 08/24/15 07:31 PM
Toner,
You can use the Yealink phones, you may for a one time license fee (small amount).
Toner, you may want to visit elastix or free pbx. We build our own servers using both softwares.

I started with IPitomy 7 or 8 years ago, had an inhouse system and never sold one. I was a bit disenchanted with their support. Part of it was we were newbies and also were used to having support hold our hands on problems (traditional systems) They also had growing pains back then. Although we build our own systems now, I have re-visited selling Ipitomy again, reason is support. It is nice when a problem rears its ugly head you have a manufacturer to go too.

Carl,
Drop me a line sometime, long time no chat.

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