I have a customer who is opening a second location (across the street approx.2000ft. away with no cables connecting the 2 buildings)that wants to be able to transfer calls from site A to site B. The system is a Tadiran ice. (Tecom product, much like the Sprint K-3/comdial dx80 ect.) I have standard CO and analog ports available on the switch. The cust. will have a T-1 installed at each location. I have read some threads about the Sipura SPA boxes and the like and was wondering if these boxes or any thing else out there can remedy this. :shrug: I realize that a second system will be needed. They will have approx. 12 phones at each building. I want them to possibly be able to trf. calls from site A to site B and if poss. site B users could have a way of accessing a trunk from site A (for an out-going call)Also if any of this is possible would I need a second voice mail for site B? I am very green when it comes to VOIP. Any help would be greatly appreciated! :bow: Tom
Tom:
Muti-Tech makes a pretty decent VoIP unit that will allow tie lines to be done. You are right, a second system will be required though regardless. Have you thought about just converting their lines to Centrex so they can just use the flash key and transfer back and forth? It would be clunky, but that's by far the cheapest way to go.
You might want to discuss this matter with the provider of their T1's though. They may be able to take some channels out of the T1 and allocate them as tie lines between the systems (as in station port at A to CO port at B). This would permit B to dial out over A's lines, but they would need to provide you with a channel bank to do this. You can provide it if you want, but if you can, let the carrier do that stuff. That would be my second best idea, but it depends upon the flexibility of the carrier.
I don't know a bunch about the ICE, but I don't think it offers multi-point networking so it's safe to assume that a separate voice mail will be needed at both sites.
Look up WalterV here and ask him what he thinks. He is in NY and sells the ICE/K3 a lot. He may be able to give you a more definitive answer.
Thanks for the response. Your right, the ICE does not offer (until next year??) multi-point networking. The cust. is also in a contract with the carrier which does not offer the centrex type feature but I did think of it.The carrier does offer a "tie line (analog 4 digit dialing) from site to site but I need to discuss it with them more. I don't want the customer to have to use a unsupervised conference to connect A to B.
Sorry I have not checked this site in a time..........If you have the hard drive voice mail I may have a solution........
Call me.......or email me
[email protected]631-862-1339 ext 222.....
after 5pm is the best time
Walter
I will call you today. Thanks