Axxess Voicemail indicates message incorrectly - 12/01/09 02:20 PM
Silly Question.
We have an older axxess system. 8.1
Sometimes the vm indicator lamp on the phone will go on showing that there are x # of messages waiting.
After listening to the waiting messages, which are always less than the listed # the phone still will display y number of messages waiting.
I.E. if there are 5 messages listed and there are 3 reall messages after they listen to the messages then the phone will still show 2 mesages waiting.
Usualy has happned to the receptionists line but today has happned on a different extension.
any ideas on how to zero out the waiting messages?
D
We have an older axxess system. 8.1
Sometimes the vm indicator lamp on the phone will go on showing that there are x # of messages waiting.
After listening to the waiting messages, which are always less than the listed # the phone still will display y number of messages waiting.
I.E. if there are 5 messages listed and there are 3 reall messages after they listen to the messages then the phone will still show 2 mesages waiting.
Usualy has happned to the receptionists line but today has happned on a different extension.
any ideas on how to zero out the waiting messages?
D