We have an Axxess 5.1 system here at the office. The guy who used to reprogram/update extensions on our DSS has been gone for some time, and no one else on staff seems to have the sacred knowledge. I do know how to reprogram the phone system itself. I just can't figure out how to make changes to the DSS. Can anyone help?

IF YOU GO UNDER SYSTEM, STATION RELATED INFORMATION, THEN KEY ASSIGNMENTS, YOU WILL SEE OPTIONS FOR DSS AND KEYSETS. CLICK ON DSS AND YOU WILL PROBABLY SEE 10 DIFFERENT KEYMAPS YOU CAN USE. CHANCES ARE THAT YOU ARE PROBABLY ONLY USING THE FIRST ONE(YOU CAN VERIFY THAT BY GOING UNDER THE EXTENSION THE DSS IS ON AND GOING INTO KEYMAPS). SO YOU WANT TO DOUBLE-CLICK ON THE FIRST ONE THEN DOUBLE-CLICK ON DSS KEYMAP. THIS WILL BRING UP A LAYOUT OF THE DSS PANEL. HIGHLIGHT THE BUTTON YOU WANT CHANGE AND YOU SHOULD BE ABLE TO TYPE IN AN EXTENSION. YOU WILL PROBABLY WANT TO MAKE THE KEYS DSS/BLF WHICH IS AN OPTION IN THE DROP DOWN BOX TOWARDS THE TOP.

Thanks, NOODS! I'll give that a try!