Help with auto attendant - 04/01/13 08:22 PM
I posted this in another post but was not sure how to delete the old one now that I know exactly what I need.... Sigh....
I believe my thoughts are on the right track. If I want to have callers hear (for example) press 1 for Joe, press 2 for Bob, etc... is that setting up the auto attendant?
What steps are involved to make that work so when the caller presses 1, it will go to Joe's extension?
From my notes I think I need to create an audiotex recording, hunt group, CRA, .... but am not sure in what order these things take place.
Any help will be greatly appreciated. :-)
I believe my thoughts are on the right track. If I want to have callers hear (for example) press 1 for Joe, press 2 for Bob, etc... is that setting up the auto attendant?
What steps are involved to make that work so when the caller presses 1, it will go to Joe's extension?
From my notes I think I need to create an audiotex recording, hunt group, CRA, .... but am not sure in what order these things take place.
Any help will be greatly appreciated. :-)