550.2250 DKSC16 INSTALL - 07/25/06 08:17 AM
I am the telecom guy for a manufacturing company and we have an intertel axxess system at our corporate location and 1 satelite location. We need to add keysets to our system and have two slots on our system that are legasy LGC cards from when we used pots lines instead of T1's. I have an extra 550.220 DKSC16 card but I cannot get the system to recognize the keyset card when I swap it with one of the LGC cards. I have been using Intertel Axxess 5.119 Db studio 1.22 to program the system. I cannot find a way to change the LGC programming to a keyset card. I have just shut down the system and changed cards and restarted the system but I have not forced a major reset. Please advise, I feel I can handle adding and programming the extensions. If, I can get the card to show up in the correct slot in the programming software.