Calls not reaching extension - 04/11/14 06:26 PM
Has anyone heard of anything like this:
Have gotten reports from employees that extension 23xxx is hard to reach. Calls get bounced to other extensions even though caller is dailing right extension. This happens even when "line" for extension if free.
I do not know where to even begin looking into this.
Have gotten reports from employees that extension 23xxx is hard to reach. Calls get bounced to other extensions even though caller is dailing right extension. This happens even when "line" for extension if free.
I do not know where to even begin looking into this.