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Posted By: davedel MicroCall stopped logging calls - 08/07/07 06:51 PM
Team,

About a month ago, our MicroCall system (v2.8) stopped logging calls from our Axxess 8.1 system's OPC Card's RS-232 Interface.

All cables seem to to be connected securely and working. However, Both the ShowCall and MicroCall status window are not updating any counters for Inbound/Outbound Calls off network.

My Question is:

1. What settings can I verify on the Switch (assuming they are under the Reporting Programming Object in DB Studio) should I make sure are flagged/checked to capture inbound/Outbound calls made to our PRI Trunk.

If it's any consequence, our MicroCall file is show as 95% full, if this could be the root cause?

Any help hints would be very great!

Thanks -

Dave
Posted By: RCA Re: MicroCall stopped logging calls - 08/08/07 04:10 PM
Duplicate post, this one locked. Go here.

https://www.sundance-communications.com/cgi-bin/ultimatebb.cgi?/ubb/get_topic/f/4/t/001395.html
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