Hello all,

I'm running Axcess system/voicemail version 6.009 with DB/session manager version 6.006.

I have a specific request from one of my users which I'm seeking help.

The user wants incoming calls to hold/ring while he is on the other line, instead of directly going to the forwarding path. As of the moment, when he is on a line, incoming calls go directly to the programmed fowarding path (which consists of forwarding his calls to two other extensions/secretaries, ending in VM).

He needs the forwarding path to stay the same (just in case he's unable to accept the second call) but wants it to ring the default-timer specified amount of times BEFORE entering the forwarding path (while announcing the call to the user).


Does this simply involve changing a flag on the station, or a phone code?


Any help would be greatly appreciated!

Connect to the PBX. Go to System\Devices and Feature Codes\Stations\Specific Station\Forwarding Paths\Specific Forwarding Path. Uncheck 'Busy'. Test.

Edited for improper language.

Edited for improper language? Nice! :thumb:

Thanks dude, that did it.