We have an account that is setting up a few home IP phones for their employees. All of them work except one that is trying to connect via Comcast. I remember somewhere that Comcast blocks the necessary ports. Anyone here see that before??

When the same phone attempts to connect from anywhere else it works fine, but from Comcast location this is what the customer sees ....

INITIALIZING
TRYING DHCP ...

(for about 120 seconds)

---------------------------------------------------------------------------- then

ID: 001036018C8F

MY IP ADDRERSS:

192.168.200.201



FINDING IP CARD

70.103.7x.xxx



CODE VERSION

1.0.33

----------------------------------------------------------------------------- then

udp port 5567

----------------------------------------------------------------------------- then

ID: 001036018C8F

LOCAL IP CARD NOT FOUND

LOCAL IP CARD ADDRESS INVALID

It's not getting DHCP from the local router.