I have a client that wants to upgrade their Axxess. They currently have 4.4. They are asking me what added features they would get if they upgraded. Do any of you have documentation that describes what features were added with each software version above 4.4? Also, I need to migrate them to an EVMC as well. Upgraded vm features would be helpful as well.

It doesn't have to be documented, just a list of features that I could tell them would be benificial.

What version are they going to? Some secondary market systems might sell a v.7, but not v.11.

If they go to the latest and greatest, I'd say from an end-user's perspective, the Intelligent Directory feature is the best improvement. Call Logs is another significant feature, but it's useless w/o caller ID. If they have multiple locations, they can 4-digit dial via IPRC and share dialtone as well.

The voicemail is the same old same old - except the in v.7 where they added a voice prompt from Inter-Tel (You've reached the Inter-Tel voice processing system) that you can disable in programming. Remote messaging is the same.

The one thing I don't like so much about the EVMC is that it has mailbox licensing via PAL, so think ahead for future growth and make sure to plan accordingly with the correct mailbox PAL.

I'll see about finding you a list with feature changes between system versions.

I just sent you an email with the white papers for each version.

That is perfect! Thank you

Can you post those white papers here for the rest of us, or e-mail it to me?

I'll resend the docs to your email in a moment. I don't want to 'publish' anything that might be viewed as copywrite infringement.

Might sound silly, but I know someone who actually got sued for such a thing!

This is just off the top of my head.. but here we go.

Version - 4.4 - Unified Messaging Level I
PRI- National ISDN 2 Support
CPU 128
T1/E1
Multiple MOH options

Version - 5.0 - 112 CPU Discontinued
Point-to-Point Networking
Screen Pops
Desktop Automation and Outbound Dialing

Version - 5.1 - Inbound and Outbound Faxing to Desktop
Time Based Automated Attendant
Return Call using Caller ID
Centralized Voice Mail
Message Undelete

Version - 5.2 - DKSC-16+
Embedded Voicemail Card (EVMC).
Windows Explorer programming interface.
CPU64 (Single Cabinet Only)
4 amp power supply
IP Keyset (compatible with v3.0 and higher).
IP SLA.
NT CPU.
NT CPU redundancy.
Increased database capacities with NT CPU
Group call pick up.

Version - 5.3 - Basic Rate interface card (BRI).
Auto Board Detect
ACD Agent hunt group log-in across nodes
Redirect ringing call.

Version - 6.0 - Increased capacity to 1024 ports using ATM
Increased voicemail capacity to 40 ports .
NT VM increase to 10,000 mailboxes

Version - 7.0 - New range of endpoints (8000 Series).
IPRC networking/station cards.
Multiple music on hold devices.
Swap station features.
V3 Windows Operator Console.
Open Architecture Interface (OAI) display controls.

Version - 8.0 - New Call Processing Card (CPC)
CPC replaces CPU64, 128 and 256.
CPC software licensing replaces PAL .
IP Port (10/100 base-t).
Built in modem .
Rechargeable battery .
Flash memory.
Peer to Peer Audio IP.

Version - 8.1 - IPRC Card expanded to 32 IP endpoings or IP Networking.

Version - 8.2 - New range of Multiprotocol endpoints (86xx Series).
Automatic Daylight Savings
SLC 16+ - Called ID on Single Line Phones
Media Gateway Control Protocol (MGCP) Gateway released.
Point to point audio for IP endpoints .
SIP compatibility.
System Manager.
Wireless IP Endpoints

Version - 9.0 - Private Networking and IP endpoints residing on the same IPRC.
Phantom extensions.
Silent monitoring and Barge-In.
Caller ID to single lines on IC calls.

Version - 9.1 - S8602 IP SoftPhone support.
Network Address Translation (NAT) traversal.
Automatic NAT detection for IP endpoints.
Data call logging (Endpoint displays).
Missed Calls / Received Calls / Dialed Calls.
Intelligent Directory Search (Endpoint displays).
New category licensing structure.

Version - 10.0 - Increased network capability to 99 Nodes.
Disable confirmation tone prior to CRA.
Display Caller ID Name and Number (setting change).
Hybrid Balance Test (analogue line fine tuning tool).

Version - 11.0 - MOH Profiles for Call Routing Tables
Caller ID Enhancements
Enhanced Phantoms Support
ISDN 2B Transfer Support

Randy