Hi there,

I walked in this morning to the above message on my administrative phone. It apparently implicates the time circuitry on the CPU board but the system was running fine and after clearing the message it continued to work properly. Can someone advise on how serious the problem is, and if it'll need a new piece of hardware to fix, what the estimated cost would be? Thanks.

I suspect you need a tech to pull the log files and see what has created the issue. This can be done remotely and should not require a tech on site to get the information they need.
see attached:
A115 ALARM System History Frozen Due to a Software Exception
FIELDS: None.
CAUSE: The system froze the System History automatically because a software exception occurred.
ACTION: Use Database Programming to save the database and obtain the CP Error Information. Contact
Inter-Tel Field service with this information.
FSACTION: Report the problem to the engin