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Posted By: tcdtech MERLIN MAIL AA PICKUP - 09/13/04 07:02 AM
How do you set the AA to answer any incoming calls after 6 rings during day service? Right now the operator is getting the call sent to the operator mail box. On night service, the AA is picking up after 2 rings.
Posted By: 2-wire Re: MERLIN MAIL AA PICKUP - 09/13/04 09:39 AM
Are the lines going directly into the MMail, or are they in a switch?
Posted By: tcdtech Re: MERLIN MAIL AA PICKUP - 09/13/04 01:18 PM
The line are into a Legend and the AA is scheduled through Legend mode.
Posted By: 2-wire Re: MERLIN MAIL AA PICKUP - 09/13/04 03:02 PM
If you have the lines/pools assigned to the stations that cover to the voicemail, you can have the voicemail ports set to delay. I am not sure if this is 6 rings.
Posted By: tcdtech Re: MERLIN MAIL AA PICKUP - 09/14/04 07:40 AM
Both ports are allocated to AA
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