I know the answer to this is simple. But it would take me a few weeks of trial and error to figure this out. When I pick up the phone and Dial an inside ext. My phone will pick up the Voice Ex Announce button and not a regular line. How do I change this so when I pick up the phone it will default to a regular line when I'm calling internally?
Thanks
First you'll need to tell us what phone system you have, then someone would be able to answer your question
I have a Merlin Legend System R6.1 With Merlin Mail
If you do not have a programming manual for the system, go to the Avaya web site and download one for free. Do a little reading so that you have at least a basic understanding of programming. This will make understanding what a tech posts back a lot easier.
I have the basic understanding of programing I use WinSPM. Can any one help me?
Feature 00, Press any intercom, dial **14 touch the lines in the order you want them to pick up, **14 to end