Am I dreaming or what......but is it possible the last 2 slots on the 820 could be dead, YET the first 10 extensions work fine????

very possible. time for an upgrade. they are still cheap as well if you need to replace.

I have seen them where you have dead slots in the middle of the the groups. Just 1 or 2.

try tuning off the system, unplug everything going into the system. pull all the cards, put everything back in and turn the system back on.
the merlin tends to get a lot of static in the system. that usaly clears it

You need a Feature pack 2 for the last 10 stations.

you need to tell customer that the system cant do what they need done and get a new one

SYSTEM DIED OVER THE WEEKEND..............

FUNERAL ARRANGEMENTS WILL BE MADE ON 10/8/2004................

All May Attend.....In Baltimore, Maryland

BRING YOUR OWN BOOZE................

After a long a fruitfull life I am sure....
May it rest in peace!