Merlin Legend 3.19, how to? - 03/22/05 02:25 PM
Hello,
I just got the job at a company as the Technical support guy. I've seemed to have inherited the role of Phone system support also. They showed me the room where the AT&T/Lucent Intuity Audix phone system machine is and want me to figure it out. Anyone know of a link on the web for basic user setup (setting up voicemail and phone roll over features)? the books they have on it, dont show how to setup users on lines or setup departments for calls to roll into (more than one desk to ring when calling a dept). Can anyone point me in the right direction?
Thanks in advance!
ps: Merlin Legend 3.19, and Intuity Audix Voice Msg 2.0
[This message has been edited by gluv4u2 (edited March 22, 2005).]
I just got the job at a company as the Technical support guy. I've seemed to have inherited the role of Phone system support also. They showed me the room where the AT&T/Lucent Intuity Audix phone system machine is and want me to figure it out. Anyone know of a link on the web for basic user setup (setting up voicemail and phone roll over features)? the books they have on it, dont show how to setup users on lines or setup departments for calls to roll into (more than one desk to ring when calling a dept). Can anyone point me in the right direction?
Thanks in advance!
ps: Merlin Legend 3.19, and Intuity Audix Voice Msg 2.0
[This message has been edited by gluv4u2 (edited March 22, 2005).]