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Posted By: walterv Partner Rel4 DSS not working - 04/28/05 10:25 AM
Just installed a Cab48 on a Partner ACS Rel.4.
Dss shoes who is on the phone but you can not use the buttons to xfer a call or to call a set on the icm. I have it attached to a 18d phone

Also does release 4 support a 0x11 card

Thanks
Walter
Posted By: dtmf Re: Partner Rel4 DSS not working - 04/28/05 10:42 AM
Do you have the 48 on port 10 or 11?

No such thing as a 0x11, If your talking about a 012E the answer is no you need 5 and above.
Posted By: walterv Re: Partner Rel4 DSS not working - 04/28/05 02:02 PM
Yes, sorry typo 0x12 ....

Tried it on port 10 and 11........same results

Thanks
Walter

[This message has been edited by walterv (edited April 28, 2005).]
Posted By: dtmf Re: Partner Rel4 DSS not working - 04/28/05 03:16 PM
There really isn't much to them, just hook it up with 10 or 11 and your good to go. It did come with the power supply and cables didn't it?
Posted By: walterv Re: Partner Rel4 DSS not working - 04/28/05 03:41 PM
Yes
Posted By: walterv Re: Partner Rel4 DSS not working - 05/01/05 02:50 PM
Still looking for help........


Walter
Posted By: KENB Re: Partner Rel4 DSS not working - 05/01/05 03:20 PM
walter
you told me you had this dss laying around
i recall a mix and match issue with dss 18 and 34 button sets and releases of partners i will look around or maybe someone will chime in also is that the original power supply
ken
ps
i think there are 2 releases of dss's
i had laying around that i could only use in
a certain config
im thinking it could only be used on an old mls34d
also are some of the int button s on the 18 they cant appear twice on same phone ?
also u mentioned cab48 all the books ref ca48
just a thought

[This message has been edited by KENB (edited May 01, 2005).]

[This message has been edited by KENB (edited May 01, 2005).]
Posted By: KENB Re: Partner Rel4 DSS not working - 05/01/05 04:15 PM
Quote
<font face="Verdana, Arial" size="2">Originally posted by walterv:
Still looking for help........


Walter
</font>
Posted By: ttech Re: Partner Rel4 DSS not working - 05/01/05 04:44 PM
The installation manual says the MLS phones must use the MLS-CA24 and the Partner phones must use the Partner-CA48.

Are you using it on An MLS18D or a Partner 18D


https://support.avaya.com/edoc/docs/partplus/prpca481.pdf
Posted By: walterv Re: Partner Rel4 DSS not working - 05/02/05 04:58 PM
Partner 18D....not MLS...

Ken, replacement power supply.... from Avaya...
Power is not the issue... the buttons light when someone is on the phone.... so the blf feature works... not the dss feature

Walter
Posted By: KENB Re: Partner Rel4 DSS not working - 05/02/05 07:14 PM
has he tried to reprogram each button for
voice signalling without the * so it will ring ext and then goto v/m ?

is it definitely an acs and not a partner plus
ttech above left a web site with wiring is it ok
also wag do you think the system has to go off/on to recognize dss with 18 button




[This message has been edited by KENB (edited May 02, 2005).]
Posted By: dtmf Re: Partner Rel4 DSS not working - 05/02/05 07:53 PM
About the only thing I can suggest is to unplug the In line cord from the CA48 to the adaptor at the wall and plug it back in which would reset the CA48. If that doesn't do it I would try it on another system to see if it is perhaps bad.
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