ACS R7 incoming call pickup - 09/15/06 01:07 PM
Greetings,
I just registered yesterday and have been skimming through the posts looking for a similar question to mine. Sorry this will probably be so simple for you folks but I don't get much time on these Partner ACS.
Anyway at one of our new sites I just installed a new 509 R7 because the R6 processor didn't survive the move from the old site. In slot 1 I have a 308EC, and in slots 2 and 3 I have 012 boards. It also has the correct version Remote Access Card. We have 5 lines and about 43 Ext. One Partner 34D and the rest are Partner 18Ds.
OK cut to the chase you're saying. Currently when and incoming line rings that line button flashes red and the users have to select that line button.
Apperantly before with the old R6 the line button light flashed green and all they had to do was pickup and they were connected. I know you are laughing at me now.
I had to program this switch from scratch. I compared the configs with our other sites, but I can't find the answer.
Please advise.
Thanks
I just registered yesterday and have been skimming through the posts looking for a similar question to mine. Sorry this will probably be so simple for you folks but I don't get much time on these Partner ACS.
Anyway at one of our new sites I just installed a new 509 R7 because the R6 processor didn't survive the move from the old site. In slot 1 I have a 308EC, and in slots 2 and 3 I have 012 boards. It also has the correct version Remote Access Card. We have 5 lines and about 43 Ext. One Partner 34D and the rest are Partner 18Ds.
OK cut to the chase you're saying. Currently when and incoming line rings that line button flashes red and the users have to select that line button.
Apperantly before with the old R6 the line button light flashed green and all they had to do was pickup and they were connected. I know you are laughing at me now.
I had to program this switch from scratch. I compared the configs with our other sites, but I can't find the answer.
Please advise.
Thanks