the DID rand is 1147-1166 the ext start at 101 when I call the DID# 1150 it goes to ext 115 and DID# 1147 it goes to 114. I tried DIDs to route to and ext and it did the same thing. route # 1147 to go to ext 101 and it goes to ext 114 and I know how to route numbers.Do I need to renumber ext#? Help I'm in a jam with one of my customers and need to get this taken care of THANKS Bob Surin
The easiest thing to do would be to change your extension numbers to match the DIDs. You can play with the routing tables
Match 1144 delete 4 digits add 101 etc... but you only really have 15 tables to use
you could also strip the first digit from the incoming digits and renumber the extensions from 147 to 166
let us know how many you are planning on renumbering and we will try to give you the most logical solution
I have 20 did but if I could route the 15 and renumber the other 5 I would like to do that. I tried to do what you said match 1147 delete 4 digits add 101 and it still goes to ext. 114 why is it doing this?
print out station 101 ,is it cvrd by 114 or called fowarded to it
Bob,
Print out your PRI and PM me with it.
I should be able to offer some assistance.
I still think TTECH's idea of Matching Extensions to D-I-D's is best.
But there are other things that can be done.
It sounds like your expected digits are wrong. Your PRI printout should look something like this (without the dots though I had to put them it to format it correctly)
Make sure the first table you play with is table 1 and you set the expect digits for table 0 to 4
Dial Plan Routing Table
A Entry Number:..........0............1............2............3
A NtwkServ:.........Any service.....Any service
A Expected Digits:........4..............4...........0..........0
A Pattern to Match:...................1147
A Digits to Delete:.........0............4
A Digits to Add:.......................101..........0..........0
this is what i have expected digits is at 3 I have the main phone number on entry 1
Dial Plan Routing Table
A Entry Number:..........0............1............2
A NtwkServ:...Any service.....Any service
A Expected ......0...........
Digits:........0..............4...........0...
A Pattern to Match:...................1147
A Digits to Delete:.........0............4
A Digits to Add:.......................101..........0...
Will it matter if I dont have entry 0 in I have nothing there. should I change the other to expeted digits to 4?
Ok I move some of the stuff around and it is still doing the same thing going to ext 114 with number 1147 and going to ext 115 with 1154. I did what you said and nothing.here is how I have it now.
Dial plan routing table
Entry number.....0.........1..........2........
ntwkserv:...any ser......any ser.....any ser....
Expected.........4.........4..........4.........
pattern.........5800.......7175......1147.......
digt delete......4.........4..........4.........
ADD.............100.......100........101........
Now entry 0 work great this is the main number and the hunt group it goes to ext 100. Entry 1 work great it goes to ext 100 perfect. Entry 2 does not work the number goes to ext 114 ???? My DID range is 1147-1166 I tried to diffent ext still the same thing. I tried to delete 3 digits still nothing. Then I tried to take ext 147 and renumber it to 1147 and that would not let me but the VM ports are 7105-7108 Help!!!!!!!!!!!
I still have not received that PM.
I do PRI's on this product in my sleep.
However, I must admit, I do them better when I am awake.
.....but not much better.....
----- Site: Mapie. Captured: 1/31/2007 -----
PRI INFORMATION
Slot 10 Switch: DMS-100
System: By line
BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
1 10 CallbyCall By Dial Plan
Channel ID: 23 22 21 20 19 18 17 16 15 14
13 12 11 10 9 8 7 6 5 4
3 2 1
Line PhoneNumber NumberToSend
825
826
827
828
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
Network Selection Table
Entry Number: 0 1 2 3
Pattern to Match: 101**** 10***
Special Service Table
Entry Number: 0 1 2 3 4 5 6 7
Pattern to Match: 011 010 01 00 0 1
Operator: none none none none none none none none
Type of Number: I I I N N N N N
Digits to Delete: 0 0 0 0 0 0 0 0
Call-By-Call Service Table
Entry Number: 0 1 2 3 4
Pattern 0: 0
Pattern 1: 1
PRI INFORMATION
Pattern 2: 2
Pattern 3: 3
Pattern 4: 4
Pattern 5: 5
Pattern 6: 6
Pattern 7: 7
Pattern 8: 8
Pattern 9: 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ: No Service
DeleteDigits: 0 0 0 0 0
Entry Number: 5 6 7 8 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ:
DeleteDigits: 0 0 0 0 0
Dial Plan Routing Table
Entry Number: 0 1 2 3
NtwkServ: Any service Any service Any service Any service
Expected Digits: 4 4 4 0
Pattern to Match: 5800 7175 1147
Digits to Delete: 4 4 4 0
Digits to Add: 100 100 101
Entry Number: 4 5 6 7
NtwkServ: Any service
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:
Entry Number: 8 9 10 11
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:
Entry Number: 12 13 14 15
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:
----------------------------------- ANNOTATION -----------------------------------
It looks a lot like they are only sending 3 digits.
As a test, I would renumber an extension to be 1147, and see what happens.
Let's see what that test does, and go from there.
I tried that and it would not let me renumber. The VM port are 7105-7108 soo I know that they can go in to the four digits but when I tried to take ext 147 and renumber it didn't work.
If you have an ext 114 it will not allow you change one to 1147. You would have to change 114 to something else to make the change.
Dial Plan Routing Table
Entry Number: 0 1 2 3
NtwkServ: Any service Any service Any service Any service
Expected Digits: 4 4 4 0
Pattern to Match: 5800 7175 1147
Digits to Delete: 4 4 4 0
Digits to Add: 100 100 101
Please ignore accidental post.
Sorry guys