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Posted By: Trainwire Caller ID not working - 08/24/07 08:53 AM
What am I missing?

According to the book I have, if an incoming line has caller ID, then it should transfer to a system phone right?

Well it's not. Even with a display phone plugged directly into the port on the system. I am missing something, but a read of the book is no help.

Partner ACS Rev 6.

Anybody think of something?

Thanks

Steve Spangler

AKA trainwire
Posted By: hbiss Re: Caller ID not working - 08/24/07 09:30 AM
The phone has to ring. Also, the CID info is transmitted after the second CO ring so if you have an AA pick up before that you won't get it.

I assume that you have confirmed that CID is being sent on the line from the telco.

-Hal
Posted By: Trainwire Re: Caller ID not working - 08/27/07 04:57 AM
Hmm,

I made the ASSumption that because the owner of the line said it ID'd, that it actually ID'd.

I think I'll go check.

thanks

TW
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