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Posted By: 6string Partner Headset - 11/04/08 05:21 PM
Partner 18D Euro 2 style phones

I'm looking for a headset that would be wireless for a customer. I looked into the Plantronics CT10 ans CT12 and REALLY, REALLY like them, but they seem to be discontinued according to the plantronics web site. Any other alternatives. Thanks!
Posted By: solstars Re: Partner Headset - 11/04/08 06:46 PM
If you don't need the dialing capability, I use the Plantronics Voyager 500A with the lifter on my 18D. It's bluetooth instead of 900Mhz, so it also works with my cell phone.
Posted By: 6string Re: Partner Headset - 11/05/08 05:02 PM
Thanks, but the customer doesn't like the blue tooth headsets. Which lifter, The HL1 or the HL10?
Posted By: hbiss Re: Partner Headset - 11/05/08 05:34 PM
If you go to the Plantronics site they have a compatibility search for the phone you are using. It will give you your choices for the Avaya 18D.

-Hal
Posted By: 6string Re: Partner Headset - 11/06/08 04:35 PM
Yup already checked Plantronics. I know there are many more choices for an Avaya 18D than there search results portray. I will keep searching.

Thanks for the help
Posted By: hbiss Re: Partner Headset - 11/06/08 07:08 PM
I know there are many more choices for an Avaya 18D than there search results portray.

I wouldn't be too sure of that. Why would they not want to tell you about them?

-Hal
Posted By: 6string Re: Partner Headset - 11/07/08 03:21 AM
Your probably right Hal. The ones I have installed and seen in action must be discontinued. Like this one:
https://www.plantronics.com/north_america/en_US/products/office/headset-connectors/ca10

Thanks!
Posted By: DayTech Re: Partner Headset - 11/07/08 05:34 AM
My sales rep placed a call to Plantronics this week about the CT12. She was told that it was replaced with a CT14 which is not even on their website yet.
Posted By: AndrewWTI Re: Partner Headset - 11/07/08 11:35 AM
Go with the Plantrinics CS50, or if they are in a high frequency environemt a CS55. Were Plantronics dealers and have sold 1000's of these with Euro/Euro2 18D's.

Those are the best bang for the money on the market.
Posted By: AndrewWTI Re: Partner Headset - 11/07/08 11:36 AM
Oh yeah and you would want the HL10 lifter, the HL1 is the old school huge lifter.
Posted By: 6string Re: Partner Headset - 11/07/08 02:28 PM
Thanks for the help!
Posted By: 6string Re: Partner Headset - 11/07/08 02:39 PM
AndrewWTI thanks for the input. I might go that route. I'll PM you if I need one. I just did a search on the Plantronics web site for compatibility with the CS50 and Partner 18D and it was not compatible.
I have used the CS50 w/HL10 on a Partner 18D before and it worked like a charm.
The point I was trying to make on my previous post is I don't believe the compatibility results from Plantronics. Point proven again. Thanks!
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