Trns to VM - 11/24/09 11:58 AM
Im new to the industry, but I have had enough training to know when not to mess with a swtich.
I want to be able to transfer to voicemail without two things happening.
1: My Avaya 4621 rings back at me when I trns the calls.
2. If the user I am trans the call to is on the line, his/her call is interrupted with a short call waiting ring before it goes to vm.
Help. Newbie in awe of how complicated all of this is......
I want to be able to transfer to voicemail without two things happening.
1: My Avaya 4621 rings back at me when I trns the calls.
2. If the user I am trans the call to is on the line, his/her call is interrupted with a short call waiting ring before it goes to vm.
Help. Newbie in awe of how complicated all of this is......