Hi All...
Need some help here. I believe I have a bad processor board. I'm getting an IO-PROCR 769, 1, and 1793 as well as ISDN-SGR 1793, 1, and 257. Can someone let me know if I'm going down the right path here.
I did a save translation a few months ago but have not made any major changes since. I think only two name changes.
Joe
Is this a Definity, if so what Version software
It is a Definity. V11. I have a spare processor card same version so I can down the system and swap it. I would need to get the license file put back on.
Joe
If it is not down, may not be the Proc.
I'll be in the office in AM & I'll look up your alarms,
So here's where things get weirder. Magically the errors and alarms all went away. I'm no longer under any maintenance plan with Avaya. The switch may have called out since the modem is still hooked up and set to call Denver. I would think they would do nothing given the lack of maintenance. Very strange.
As for the system...the PRI and C-Lan boards were both down. The straight T was working.
Did you have some problems with your PRI...looks like to me you lost your span..and your proc channel..span came back up and your back in business. Might want to do a "disp errors" trunk, resolved and see what was going on...
...bob...
Sounds like PRI went down like Wellco said.
Let us know what errors you have.
We can come on site if needed.
I have the carrier working on the PRI. They first said no its clean and it was the PBX but now they are saying the D channel is down. Still no CLAN card working. Waiting to see what the carrier fixes and if the PRI comes back up.
T-Bird tests the circuit to be clean...
Did the carrier do any "software maintenance" recently? Maybe somehow the protocol changed?
We checked the protocol. I just swapped out the T1 card, CSU, network cable, and loopback connector...no change.
They have a problem with the PRI....your clan will get screwed up due to the processor interface going haywire with the d-channel being messed up..All will clear up when the d channel gets back up and running...Get on your carrier.
...bob...
So I had my vendor out and they are telling me that the 10 year old config that has worked forever is the issue. They want to sell me a bunch of boards and labor. Feeling queezy about that. Why would it being my config all of sudden????
Thanks Bob...I was on with them for about an hour with no luck. Tr Gr 3 still shows Out of Service NE. I swapped out the DS1, CSU, cable, and Loop back adapter. Made no difference. Even tried putting everything in B03 and configured it for there...no luck.
May try a Reset System 4 next...
Thank you to everyone for their input....
Joe
Reset System 4 worked!!!!!!!!!! Thank you everyone for your help.