Partner ACS question about auto attendant forgetting transfer options - 12/16/13 11:13 PM
So the church I go to has a Partner ACS system. It came with the small PC card voicemail and I bought an ebay large PC card and went through and set up 6 mailboxes and changed the transfer options on the auto attendant to go to each one of them. I don't know if they had a power outage or accidentally killed the power to their system, but yesterday the system was like this:
Auto attendant greeting still current message
Transfer options messed up and set back to the way I bought it
(ex option 2 transferred to ext 28, doesn't exist here)
All mailboxes intact.
Had to reset VM box 1 which is assigned to user 11 because the pw no longer worked.
Any reason why it would forget some of it's config? Is there a way to save config that I'm not doing?
All programming is being done on ext. 10
thanks in advance
Jeff
Auto attendant greeting still current message
Transfer options messed up and set back to the way I bought it
(ex option 2 transferred to ext 28, doesn't exist here)
All mailboxes intact.
Had to reset VM box 1 which is assigned to user 11 because the pw no longer worked.
Any reason why it would forget some of it's config? Is there a way to save config that I'm not doing?
All programming is being done on ext. 10
thanks in advance
Jeff