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Posted By: Boskerthearkite Adding music on hold, Partner System - 05/13/14 05:23 PM
I have Partner (ACS R6.0 C01) that I have been asked to add Music on hold to. I see an RCA Jack on the processor and I have found the #602 entry to activate it. Once I provide a radio or an MP3 player to the RCA jack and activate it with #602, is there anything else I need to do?
Sorry guys, I found it. I was correct.
Thanks
Posted By: grich Re: Adding music on hold, Partner System - 05/13/14 05:44 PM
I don't think so, except to adjust the music-on-hold volume with #614 if needed. You may want to give the users a heads-up before you connect the music source, in case background music is active on their phones.
I see that. I would need to program an on off button on their phone I'm sure (Fea 19).
Posted By: hbiss Re: Adding music on hold, Partner System - 05/13/14 10:51 PM
No. Feature 19 toggles background music on/off and unless some twit happens to fat finger Feature 19 he or she won't hear anything. Doesn't happen very often to worry about.

-Hal
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