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Posted By: sentrex1 HELP Now i broke it - 06/03/14 07:57 PM
Well I defaulted my ipo to start fresh.
Now when i try to log in thru wan port it sees the system
but i keep getting acces denied with admin password
system has rel 7 i have release 9 was working fine before i defaulted why is it not taking password???????????????
Posted By: hitechcomm Re: HELP Now i broke it - 06/03/14 08:18 PM
Go in through lan port.
Posted By: Touch Tone Tommy Re: HELP Now i broke it - 06/03/14 08:39 PM
What are your security settings in Manager?

File | Preferences | Security
Posted By: sentrex1 Re: HELP Now i broke it - 06/03/14 09:31 PM
all checkmarked except last 2
Posted By: sentrex1 Re: HELP Now i broke it - 06/03/14 09:34 PM
i know i'm asking for a miracle,i have a trainer coming to my place on Friday,at least this is the best way to learn thanks for the help guys
Posted By: mongo5150 Re: HELP Now i broke it - 06/03/14 10:33 PM
Access denied doesnt mean the password. if you are on a different subnet, and try to get in, you would have the same issue. If you defaulted it, it would be on the 43 subnet. Is your PC lan set to the same?
Posted By: sentrex1 Re: HELP Now i broke it - 06/04/14 12:06 AM
yes i'm 192.168.43.2,when i try to open config it sees it it the box,it sees the ipo,when i put in Administrator and psswd is when i get acces denied i can ping the ipo,
Posted By: mdaniel Re: HELP Now i broke it - 06/04/14 01:31 AM
Set your manager to 0.0.0.0 and your PC connecting straight to a LAN port on the IPO to DHCP with the correct default user name and password and you should be good.
Posted By: sentrex1 Re: HELP Now i broke it - 06/04/14 01:31 PM
even in lan port i get the same i assign my pc to 192.168.42.10
i am able to select my ip office but when i put in password i get the same access denied
Posted By: Touch Tone Tommy Re: HELP Now i broke it - 06/04/14 02:00 PM
How about trying the Security Settings - are you able to log in there? (hint - it's not the administration password, but it IS in the help file)
Posted By: sentrex1 Re: HELP Now i broke it - 06/05/14 07:53 PM
tried that don't work,
well i have a certified programer coming to my house tomorrow,i will update what i broke
Posted By: sentrex1 Re: HELP Now i broke it - 06/06/14 03:51 PM
well we tried everything,in wan port i can ping no problem,but i get access denied when putting pwd,i tried with security pwd as well,no go
when i ping the lan port i get no response,don't know what else to try
Posted By: Toner Re: HELP Now i broke it - 06/06/14 06:57 PM
I suppose you could re-build the SD card with Manager and try again...
Posted By: mdaniel Re: HELP Now i broke it - 06/06/14 10:01 PM
Originally Posted by sentrex1
when i ping the lan port i get no response,don't know what else to try

We have had a few where the LAN port will go bad for no apparent reason.
Posted By: sentrex1 Re: HELP Now i broke it - 06/08/14 02:32 AM
I've been given instructions on trying thru serial port will try tomorrow
Posted By: Touch Tone Tommy Re: HELP Now i broke it - 06/08/14 05:31 AM
Just use the reset button on the back of the unit. Power it up, press the button for 30 to 40 seconds until it is flashing orange and then release.
Posted By: sentrex1 Re: HELP Now i broke it - 06/08/14 12:55 PM
will i lose my licences doing that??
Posted By: sentrex1 Re: HELP Now i broke it - 06/08/14 05:43 PM
@ Tommy tried that it didn't help, but, with the procedure to reset thru the serial port worked. i reloaded my backup and i'm back in business.
Thanks for all the help guys
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