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Posted By: Gary S. ACS LCD screen - 06/10/22 01:36 PM
Customer called that the LCD screen goes blank, outside call drops then lcd screen comes back on and outside call is still on line.
I helped the customer do a reset #xxx and ask them to call if problem continues.
I do not expect a 120 volt power issue but expect a processor problem.
I did plan ahead and gave them a quote last nov for a new system.
Thanks Gary S.
Posted By: hitechcomm Re: ACS LCD screen - 06/10/22 05:32 PM
Is it just the 1 phone or several phones.?
Posted By: hitechcomm Re: ACS LCD screen - 06/10/22 10:16 PM
Just noise, what new system did you propose
Posted By: Gary S. Re: ACS LCD screen - 06/11/22 11:22 AM
The trouble is system wide. Owner called back said the processor is 180*. Told him to get some air in that room.
when we were on the phone it did drop out a few seconds then came back up. I quoted a ESI 50.
Thanks Gary S.
Posted By: dexman Re: ACS LCD screen - 06/11/22 10:16 PM
If the temperature can be brought down, see if the problem goes away. ponder
Posted By: hitechcomm Re: ACS LCD screen - 06/12/22 03:22 PM
Is the ESI 50 a VOIP system ?
Posted By: Gary S. Re: ACS LCD screen - 06/12/22 08:36 PM
Digital with some voip ports.
Posted By: hitechcomm Re: ACS LCD screen - 06/13/22 04:29 PM
Are you concerned about them want a UcaaS system instead.
Posted By: Gary S. Re: ACS LCD screen - 06/18/22 06:02 PM
Been my customer for 20 years, what system i recommended they are satisficed with.
Temp on the acs cards is still 130*. Put in a used temp processor till i install the ESI.
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